March 2016

Click on the Image Above to Download This Month’s Issue This Month’s Feature Article: 7 Ways to Make Sure People Remember Your Business Also inside this month’s issue: 6-Step Process for Marketing Your Business with Webinars The Importance of Great Customer Service in Your Small Business Email Etiquette Tips for Small Business Owners 5 Benefits…

Facebooks New Emotions | LMS Solutions

Meet Facebook’s New Emotions!

Attention Facebook Users! Are you tired of not being able to express how you actually feel on Facebook posts, photos, etc.? Great news – Facebook is finally acknowledging that “like” is not the right sentiment for every occasion and is offering new options! Reactions, five emoting emojis, were rolled out to Facebook’s more than 1.5…

February 2016

Click on the Image Above to Download This Month’s Issue This Month’s Feature Article: Building Your Business Through Blogging Also inside this month’s issue: 5 Tips for Improving Your Email Newsletter Layouts Writing and Distributing a Press Release for Maximum Exposure Creating the Right Impression on LinkedIn How to Turn Out-of-Office Replies into an Effective…

Customer Experience LMS Solutions

Why Customer Experience is the New Customer Service

The relationship between a business and its customers has evolved greatly over recent decades. Commercial organizations have long understood that the customer is central to their success, but the way many businesses have developed their service offerings has often left customers feeling short-changed. The customer experience has suffered in the pursuit of the holy grail…