Your Reputation Is Important!
You know how important online reviews are in today’s world.
Your business’s success is dependent on your reputation. Your reputation can quickly become tarnished online by one unsatisfied customer, a disgruntled employee, or your competition leaving false and negative reviews about your practice. Being proactive about building a good reputation online has become critical to your long-term success. But reputation management and getting customers to leave reviews is hard… Up until now.
Introducing Review Genie – Online Review Submission Made Easy! Review Genie™ helps local businesses grow by making it easy to capture customer reviews, and from keeping negative reviews from being seen.
The Review Genie platform helps you proactively gather real reviews from real people. The result? Increased online rankings and more customers!
Your online reputation is important. In fact:
79% of consumers trust online reviews as much as personal recommendations.
80% of consumers will change their mind about doing business with a company based solely on negative information found online.
85% of consumers say that they read online reviews for local businesses.
Check Out The Incredible Features!
Customized Feedback Forms
We’ll customize the feedback form to you. We’ll add your logo, customize the colors to align with your brand, edit the text and specify what data you want to collect.
We can even utilize a custom subdomain, such as feedback.yourwebsite.com. This provides your customers with a higher sense of security.
You simply add your customers. Their phone or email address is all that is needed to get started.
Input your recent customers’ name and email address and/or cell phone number into the form and sit back while our proprietary review funnel does the rest. There are zero technical skills required. Contacts can also be added by spreadsheet, and by using automated integrations, including Zapier.
Busy? Not a problem. Simply provide us with your customer information each month and we’ll take care of everything for you.
Customers receive a personalized and customized notification via text message and/or to their inbox.
Your customer receives a custom and personalized request to provide feedback on your service/product based on their recent interaction. These messages can be sent via email or text. They simply click to reveal the customized form we designed for you.
Feedback Captured Immediately
For your positive reviews, your customers are automatically invited to post their review online to one of the key sites, such as Google, Trip Advisor, Home Advisor and more, Our platform even copies the content of their review and will automatically pasted it into the online review site so that they don’t have to re-enter it. How easy is that?
If it is a negative review (everyone gets one eventually), they are thanked for their feedback and you are notified immediately so that you can respond to them personally. Their review will not show up on your website, and they are not prompted to leave the review on any online site.
Your customers are politely reminded to leave feedback.
Automated reminders, which can be customized, will be sent to your customers who have not yet left you feedback. These can be sent by both text and email, and you can modify the number of reminders and timespan between them.
The Power of the Platform
Review Genie allows you to easily see activity and current online reviews through our powerful, yet easy to use dashboard.
Import Reviews From Other Sites
Import and sync your reviews form places like Google, Facebook, Yelp and others.
If you’re using our website widget to show your reviews, we’ll show reviews imported from external platforms alongside testimonials submitted through our platform. Imported reviews even show their source, cementing trust for your customers and adding to the power of social proof.
Reward your customers for taking the time to provide you feedback!
Thank Your Customers For Their Feedback
To make it even more appealing for your customers to write a testimonial, Review Genie provides the ability to offer all customers a reward upon submission. This powerful feature increases conversion rates and builds customer loyalty.
Social Media Integration
Positive Reviews Are Great! You Want Everyone To See Them!
Review Genie is loaded with powerful integration functionality, allowing positive reviews to be automatically posted on your Social Media pages.
Automatically Share Positive Reviews
Review Genie helps you spread the word about your business by socially sharing your recent positive feedback and new reviews with your Facebook, Twitter, and Google followers. You control what’s being shared with our manual or automatic settings.
Customized Templates for Each Social Network
You select which social media platforms you want your positive reviews shared to, and our team will develop custom templates to match your brand and style.
Customized Posting Schedule
With our powerful scheduling feature, a custom schedule can be developed for when you want to post your testimonials. As soon as new positive reviews come in, they are automatically added to the queue..
Review Feed For Your Website
Using our website plugin, you will instantly have the ability to stream recent feedback and reviews from your Review Genie dashboard and place them prominently on your company website.
This ensures prospective customers will see all the positive feedback, ratings, and reviews that you have earned in one location.
Review Genie allows your positive reviews to show up timely as pop-ups on your website. This great social proof function helps you convert website visitors into customers or patients.
We will customize the look, timings, triggers and animations of your Review Genie popups, allowing them to become an integral part of your website..
Review Genie is available as a stand-alone program for a low monthly fee or as part of an integrated marketing package.