Websites with blogs receive more traffic and more inbound links. In addition, they get more pages indexed by search engines. If you run a business, regardless of its size, you do need to have a blog. Starting a blog can bring multiple benefits to your business. But how do actually start a business blog? Given…
All businesses thrive on the happiness of their customers, but small businesses rely on this even more. Large businesses experience less of an impact from poor reviews than a small business will. This is due to the staying power that comes with hefty financial backing and a large customer base. For example, if a business…
Reviews have quickly become a central factor in the online buying experience. Consumers have grown accustomed to checking out reviews across the popular sites, while most e-commerce stores allow user ratings and reviews on product pages. Even local businesses have to consider reviews. The rise in mobile usage has led to people checking out ratings…
Dealing with customer complaints is an accepted part of the job, but it is often the least enjoyable. Customer complaints are a company’s most valuable asset and a wonderful tool to initiate change or improvement within the organization. Once businesses start to see complaints in a positive light, the opportunities for financial growth and brand…