Customer service has traditionally been seen as an after-sale operational function but has increasingly moved to the forefront of marketing to new and existing customers. Businesses need to address this new opportunity. No longer is customer service synonymous with a “help desk” or “complaint department.” In the days before social media, it was common practice…
Online business has become a common practice and continues to provide new opportunities for commercial growth and prosperity day by day. But online success doesn’t come by itself – it is achieved through a range of strategies and techniques which imply not only the improvement of your e-commerce website design, but also methods for the effective cooperation…
Marketing is a tricky business. Say the right thing and people will flock to you. Make a mistake in wording, and the public won’t give you a second glance. But how do you know what exactly you should say? Well, that’s what copywriters are for. Copywriting exists for one thing: to make sales. These writers…
Click on the Image Above to Download This Month’s Issue This Month’s Feature Article: How to Use Customer Service as a Marketing Tool Also inside this month’s issue: 4 Ways to Create Viral, Share-Worthy Content For Small Businesses, Outsourcing Web Development Makes the Most Cents How a Custom Mobile App Can Help Your Business Grow…
Web development is just as crucial to a small business as it is to a big corporation. As an impartial platform that should consider the end user, when done correctly, it can drive traffic and convert it. Small businesses often struggle with the decision to outsource, understandably, as the task can be difficult to delegate. However,…
Social media marketing has been one of the most powerful marketing strategies for years now. 2018 statistics show that 95% of adults aged 18-34 follow brands on social media. What’s more, those who share your content will help you reach an even wider audience. This results in more traffic and more customer conversions. You probably…
Having the right content, design, and navigation on your online store can mean the difference between high engagement with steady conversions and high bounce rates with spotty sales. Here are a few tips that you can use to create the perfect home page and product pages to get optimal visitor engagement. Design A Homepage That…
